Privacy Policy
This Privacy Policy describes how DigiDue LLC collects, uses, discloses, and protects information when you visit our website at digidue.com (including www.digidue.com), use our marketing or contact forms, or otherwise interact with us online in contexts covered by this policy. It does not govern our separate software-as-a-service platform, mobile or web applications, or customer agreements for paid services, which are covered by additional terms and notices provided at signup or in your contract.
1. Information we collect
Information you provide
We may collect information that you voluntarily submit, such as your name, email address, phone number, company name, industry or vertical, and the content of messages you send through contact or demo request forms on this site.
Automatically collected information
When you visit our website, our hosting providers and standard server logs may automatically collect technical data such as your IP address, browser type, device type, general location derived from IP (e.g., region or city), referring URLs, pages viewed, and dates and times of access. We may use cookies or similar technologies as described below.
2. How we use information
We use the information we collect to:
- Respond to inquiries, schedule demonstrations, and communicate with you about DigiDue products and services;
- Operate, maintain, and improve our website and user experience;
- Analyze aggregate or de-identified usage trends to understand how visitors use our site;
- Protect the security and integrity of our systems, detect fraud or abuse, and comply with legal obligations;
- Send transactional or service-related messages where appropriate and, where permitted by law, marketing communications (you may opt out of marketing as described below).
3. Legal bases (where applicable)
If you are located in a jurisdiction that requires a legal basis for processing (for example, the European Economic Area or United Kingdom), we rely on one or more of the following: your consent where we ask for it; performance of a contract or steps prior to entering a contract; our legitimate interests in operating and promoting our business (balanced against your rights); and compliance with legal obligations.
4. Cookies and similar technologies
We may use cookies, local storage, or similar technologies to remember preferences, measure site performance, or support analytics. You can control cookies through your browser settings. If you disable cookies, some features of the site may not function properly.
We use Google Analytics (Google LLC) on this website to understand how visitors use our pages. Google’s privacy information is available at https://policies.google.com/privacy. You can learn about Google’s analytics opt-out options via tools and documentation Google provides for your browser.
5. Sharing of information
We do not sell your personal information. We may share information with:
- Service providers who assist us with hosting, email delivery, analytics, customer relationship management, or security, subject to confidentiality and data-processing terms;
- Professional advisors such as lawyers or accountants where necessary;
- Authorities when required by law, regulation, legal process, or to protect the rights, property, or safety of DigiDue, our users, or others;
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, where information may be transferred as part of that transaction.
6. Data retention
We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law. Contact form submissions and related correspondence are typically retained for the period needed to respond and manage our relationship with you, and as required for legal, accounting, or operational purposes.
7. Security
We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or to data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.
You may opt out of marketing emails by using the unsubscribe link in those emails or by contacting us directly.
9. Children’s privacy
Our website and services are not directed to children under 16 (or the age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.
10. International visitors
DigiDue LLC is based in the United States. If you access our site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate, which may have different data protection rules than your country.
11. California residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended, including the right to know what personal information we collect, the right to delete certain personal information, and the right to opt out of the “sale” or “sharing” of personal information (we do not sell personal information in the conventional sense). You may designate an authorized agent to make a request on your behalf where permitted by law. We will not discriminate against you for exercising your privacy rights.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date above. If changes are material, we will provide additional notice as appropriate. Your continued use of the site after the effective date constitutes acceptance of the updated policy, to the extent permitted by law.
13. Contact us
For questions about this Privacy Policy or our privacy practices, please contact DigiDue LLC through the contact options provided on our website at digidue.com, or as otherwise published on our site.